Novala is an AI-composed business operating system that assembles the right set of tools for your company — CRM, field service, inspections, finance, and more — from a library of modular capabilities. Instead of buying a bloated platform and ignoring 80% of it, you start with the Platform (the mandatory foundation every account includes) and add the Packages that match how your business actually operates.Documentation Index
Fetch the complete documentation index at: https://developers.novala.ai/llms.txt
Use this file to discover all available pages before exploring further.
What’s included in the Platform
Every Novala account includes the Platform — a set of core capabilities available to all users regardless of which Packages you’ve added.Contacts & Companies
Your central directory of companies, physical sites, and contact people. Every other module links back here.
Pipeline
Track deals through stages, log activities, and score opportunities so nothing falls through the cracks.
AI Copilot
A built-in AI assistant available on every page. Ask questions, pull data, draft messages, and get guidance without leaving your workflow.
Workflows
Event-driven automations — define what happens when something occurs in your system, no code required.
Customer Portal
A separate login at
portal.novala.ai where your customers can view reports, invoices, and shared documents.Capability Packages
Beyond the Platform, you can add one or both Packages to unlock the modules your team needs.Field Service Package
Built for teams in the field. Includes Calso inspections, equipment tracking, quoting, services, rack inspections, scheduling, contracts, and messaging.
Finance Ops Package
Built for billing and back-office teams. Includes invoicing, expenses, purchasing, financials, inventory, and warranties.
Packages are independent — you can add Field Service without Finance Ops, or vice versa. Most growing operations eventually want both.
Pricing
Novala uses flat-rate pricing banded by team size. There are no per-user fees and no AI metering — every plan includes unlimited AI.| Plan | Users | Platform price |
|---|---|---|
| Team | Up to 10 | $199/mo |
| Business | Up to 30 | $399/mo |
| Professional | Up to 100 | $799/mo |
| Enterprise | Unlimited | Custom |
Where to go next
Quickstart
Sign in, enable your first module, and invite your team in under 10 minutes.
Key concepts
Learn the vocabulary — tenants, modules, roles, workflows, and more.
AI Copilot
See what you can ask the AI Copilot and how to get the most out of it.